1 What data is being collected?

 We collect a variety of data before, during and after you book with Keith Gray Photography and use any of our services. This includes:

 Names, Addresses and Contact Information of the person(s) placing an order with us.  Names, Addresses and Contact Information of the person(s) using our services. Names (and in some cases ages and gender) of all participants of a photo shoot.

 Details and notes taken throughout a photo session or service provided to help us remember conversations during and details of your session

If you E-Mail or send us messages through  social media, these messages are stored in our email system or social media accounts.

      These messages are stored for as long as practicable to allow us to provide you with better future services.

 Who is collecting the data?

This data is being collected by Keith Gray Photography, 1A Queen Street, Shepshed, Loughborough, Leicestershire LE12 9RZ.

We use password protected software to hold the data.

How is it being collected?

 All our data is collected from you. Whether you fill out a form for us, at a wedding fayre, online, or tell us face to face, via the telephone, via e-mail or message.

 Why is it being collected?

 All the data we collect is for the purpose of providing you with a service you have ordered, or had ordered for you.

Some of the data we collect is to help provide you with a better customer service experience

 We are required by law to collect and store certain information relating to any order you place with us.

How is it be used?

 Data we collect will be used by Keith Gray Photography to enable us to provide our services and products to you.

 Contact data (e-mail addresses) may be used to send you direct offers from Keith Gray Photography about upcoming promotions or newsletters.

These can be unsubscribed from at any time.

 Keith Gray Photography may internally analyse data for business and forecast purposes

 Will it be shared with anyone?

 We take your privacy very seriously. We do not sell your data to third party organisations.

There are a few cases where some of your data may be shared with third parties to allow us to provide our services to you. These include:

 Delivery and Postage Service Providers to allow us to send you documentation and orders you have placed.

Information shared includes Name, Address and in some case e-mail address and/or mobile number.

Manufacturers (our printing labs) if we are sending an order directly to you from a lab.

Information shared includes Name, Address and in some case e-mail address and/or mobile number.

 Law Enforcement and Legal Requirements – we will provide data to law enforcement agencies if issued with a court order to do so.

How will this affect you?

 We collect, process and store your data in such a way that should have no negative effect on you as an individual.

How long is the information  stored?

 Most data we collect is stored indefinitely. This is too allow us to provide a better service to you as a customer in the event that you contact us again in the future.

 We are legally obliged to store some data for a minimum amount of time, for example sale order records, payment records etc.

Access to stored data.

 If you have any quiries  about information we hold about you, please feel free to contact us. As well as trying to help you directly.

 You may request a copy of any data we store about you – and we will comply with any requests as per the guidance of the Information Commissioner’s Office.

More information.

 If you would like any clarification on how we collect, store or process your data – please contact us directly.

 If you would like further information on the legal guidelines we operate within,

or have any concerns about how we use your data, please check the ICO’s website at https://ico.org.uk

Our Details

This business is owned and operated byKeith Gray, trading as Keith Gray Photography.

Our principal place of business is at: 1A Queen Street Shepshed, Loughborough, Leicestershire LE12 9RZ.

 You can contact us in writing to the above address, or by email to keith@keithgray.co.uk